Terms & Sevices

1. Booking & Confirmation

All bookings are subject to availability and will be confirmed only after full or partial payment (as applicable) is received. By making a booking, the customer agrees to these Terms & Conditions.

2. Pricing & Payments

All prices are quoted in the applicable currency and are subject to change without prior notice due to factors such as airfare increases, fuel surcharges, taxes, or exchange rate fluctuations. Final prices are confirmed at the time of booking.

3. Cancellation & Refund Policy

Cancellation charges depend on the timing of the cancellation and the supplier’s policy (airlines, hotels, tour operators, etc.).

• Cancellation fees may range from partial to 100% of the total booking amount.

• No refunds will be issued for unused services or no-shows.

• Refund processing time may take 7–21 working days, depending on banks and service providers.

4. Changes & Amendments

Any changes to confirmed bookings (dates, destinations, passenger details) are subject to availability and additional charges. Some services may be non-changeable or non-refundable.

5. Travel Documents & Visa

It is the traveler’s responsibility to ensure that all travel documents such as passports, visas, permits, and health certificates are valid and complete. We are not responsible for denied boarding or entry due to improper documentation.

6. Health & Safety

Travelers are advised to check vaccination requirements, health advisories, and travel warnings before departure. We are not liable for illness, injury, quarantine, or medical expenses incurred during travel.

7. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering medical emergencies, trip cancellations, delays, baggage loss, and personal liability.

8. Liability Disclaimer

We act only as an agent for airlines, hotels, transport providers, and tour operators. We are not responsible for delays, cancellations, accidents, loss, damage, or any circumstances beyond our control such as natural disasters, strikes, or government restrictions.

9. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, war, civil unrest, or government actions.

10. Conduct & Behavior

Travelers are expected to behave responsibly and respect local laws, customs, and regulations. We reserve the right to refuse service to any traveler whose conduct is deemed inappropriate or disruptive.

11. Complaints & Feedback

Any complaints must be reported immediately during the trip to allow for resolution. Post-travel complaints must be submitted in writing within 7 days of trip completion.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction.

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